Policies of wisebabel.com

In this document, "we", "us" and "our" refer to Wise Babel Ltd, and "you" and "your" refer to the customer of Wise Babel Ltd, who may have or may have not ordered a service or product with Wise Babel Ltd.

Privacy Policy of wisebabel.com

This privacy policy is for this website www.wisebabel.com and is served by Wise Babel Ltd and governs the privacy of its users who choose to use it. We value your privacy and we are committed to safeguarding and preserving the privacy of our customers and visitors.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

We update this Privacy Policy from time to time, so please review it regularly. Your continued use of our sites and services will be subject to the terms of the then-current Privacy Policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply's to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information.

Data Protection

Users that submit their orders to or contact this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.

In whatever case, we do not store credit card details nor do we share customer details with any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; paypal.com and Translators United for Peace, which are associated with a small icon [Image to show it is an external link.] to indicate it is an external link, if viewed with a standard visual web-browser in the standard setting.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Resources and Further Information

v.1.0 February 2015 Edited & customised by Wise Babel Ltd, 15-17 High St, Kingussie, UK

Delivery Policy of wisebabel.com

Once the requested service or job is done and the product is created, it is either (1) sent to the customer who has ordered the service or product via her/his registered email, or (2) stored in our website in the password-protected form and the location and password are notified to the customer who has ordered the service or product via her/his registered email.

It is the customer's responsibility to make sure the email address s/he registered to us is up and in the good working order so that s/he can receive and read the emails sent to the address without delay. If the registered email that the customer has provided with us is not in a good working order, and if the customer fails to receive timely the email from us of the delivery of the ordered product or its notification, we are not responsible for any delay in delivery of the product it may cause.

The timescale of the delivery of the ordered product entirely depends on the amount of labour that we need for it, as well as our business schedule. We will notify the customer of the estimated delivery schedule via email to her/his registered email address, if the delivery will not happen in 3 working days from the time of the order.

Policy of wisebabel.com for storing the product

When we store the product in a password-protected area for a customer in our website, we will hold the product in the area for 2 months since the products are first put in the area and since the email(s) of notification that the product is ready to collect from the area, as well as its password, is/are sent to the customer that has ordered the product to her/his email address registered with us.

The customer can request us to delete the product that they have ordered from the designated password-protected area in our website at any time. If the request to do that is made, we will follow the request as soon as practically possible, and the product will be removed permanently.

Refund and Cancellation Policy of wisebabel.com

We do not accept any cancellation of the ordered product and refund for it, once it is ordered and the fee is paid, except for the following cases:

  1. we clearly fail to comply with the agreed terms and conditions,
  2. we can not make the ordered job due to some trouble in the order. An example inludes the case that the specified field of the submitted document for an order of translation is incorrect.

Cookie Policy of wisebabel.com

A cookie is a small file which asks permission to be placed onto your computer's storage device like hard drive. Once you agree, the file is added and the cookie helps examine web traffic or lets you know when you visit a particular site.

Essentially, cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does NOT give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Although most web browsers automatically accept cookies, you can usually modify your browser setting to decline cookies to your prefernce. However, this may prevent you from taking full advantage of our website.

We use cookies on our website and we assume you are ok with this; otherwise please disable cookies in your browser or navigate away and clear cookies set by the website.

Cookies on this website are used for:

  • Analytical/performance purposes — this allows us to recognise and calculate the number of visitors and to see how visitors navigate around the website when they are using it, and accordingly helps us improve the way our website functions, for example, by ensuring that users can find what they are looking for easily.
  • Functionality purposes — to help us recognise you while you are navigating in, and/or return to, our website. This allows us to personalise our content for you and remember your preferences and settings.
  • Sharing purposes — this allows you to share pages with social networks, such as, Facebook and Twitter.

If you have any questions regarding our Cookie policy then please contact us.

This document is based on a work at Pretty Klicks, which was released under Creative Commons Attribution 3.0 Unported License at the time of this writing, and is modified to suit our website, particularly in the terms for the purposes of the use of cookies in our website.